Tencent Cloud has announced a strategic partnership with Ryde Group Ltd, a leading mobility and quick commerce platform in Singapore, to revolutionise in-app communication for ride-hailing services across Southeast Asia. By integrating Tencent’s Real-Time Communication (TRTC) technology, Ryde aims to enhance interactions between drivers and riders with ultra-low latency and secure communication directly within its platform.
The collaboration addresses the limitations of traditional telecom-based systems, which have proven costly and complex. Ryde’s decision to adopt Tencent Cloud’s solution is driven by the need for a cutting-edge, cloud-native communication system that ensures user privacy and operational efficiency. Tencent Cloud’s TRTC technology, known for its carrier-grade stability and seamless integration, aligns with Ryde’s vision of a future-ready mobility platform.
Kenneth Siow, Regional Director for Southeast Asia at Tencent Cloud, expressed enthusiasm about the partnership, stating, “We are thrilled to partner with Ryde in transforming the ride-hailing communication experience across Southeast Asia. By integrating our Real-Time Communication TRTC technology, we enable seamless, secure, and ultra-low latency interactions within the Ryde platform.”
The partnership not only enhances Ryde’s communication capabilities but also supports its expansion into new areas such as deliveries, payments, and sustainable mobility. Nitin Dolli, CTO at Ryde Group, highlighted the transformative nature of the collaboration, noting that it strengthens Ryde’s competitive edge and commitment to delivering smarter solutions.
As Ryde and Tencent Cloud explore further opportunities, including AI-driven fleet optimisation and green mobility analytics, this partnership sets a strategic foundation for long-term growth in Southeast Asia’s rapidly evolving digital economy.
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