A recent report by Prudential Singapore reveals that 83% of Singaporeans have delayed seeking medical care in the past year, prioritising work commitments and avoiding being a financial burden on their families. The Economist Impact report, titled “Patient Voices: Singapore Towards More Informed and Seamless Care,” highlights that many individuals also face uncertainty about where to seek help and worry about healthcare costs.
The report indicates that 61% of respondents feel they lack sufficient information to make informed treatment decisions, whilst 60% are unsure where to go when health issues arise. Dr Sidharth Kachroo, Chief Health Officer at Prudential Singapore, emphasised the need for a well-understood and accessible healthcare system, stating, “Support is available in both public and private sectors to provide patient choice and access to care.”
Initiatives like Healthier SG aim to clarify the healthcare journey by emphasising the role of family doctors. Dr Sarah Lu of Raffles Medical Group noted, “By actively managing our health with the help of our Family Physicians, we reinforce the focus for preventive, proactive, and personalised care.”
Cost remains a significant concern, with 23% of respondents citing it as a reason for delaying care. Nidhi Swarup, founding chairperson of the Alliance of Patients Organisations Singapore, highlighted the need for better education on planning for unexpected medical expenses.
Prudential’s report underscores the importance of improving patient experiences by providing clarity on costs and care pathways, ensuring Singaporeans can confidently seek necessary medical attention.
