Singaporean office workers are calling for landlords to enhance their office environments with more community events, lifestyle amenities, and vibrant spaces, according to a recent survey by EXPIScore. The survey, conducted in the first half of 2025, highlights a growing expectation for office buildings to offer initiatives that foster communication and community, alongside on-site amenities such as food and beverage (F&B) options and wellness facilities.
The survey, which gathered responses from over 1,000 office workers across various age groups and sectors, found that 87% of respondents value communication and community-building initiatives. Additionally, 95% expect on-site F&B, retail, and wellness amenities. Younger workers, particularly those aged 21 to 34, are leading this trend, with 97% expressing a desire for such amenities.
Dr. Marigold Kimura, founder of EXPIScore, noted, “Singapore office landlords now face rising expectations for experience-driven office destinations that foster a richer experience and sense of community at work.” The survey’s findings have been used to develop the EXPIScore rating criteria for human-centric customer experience in office buildings.
Despite the demand, landlords face challenges such as space constraints and management issues. However, they are exploring creative solutions, including partnerships with co-working operators and revising their F&B offerings to meet these evolving expectations. Peter Holland, EXPIScore’s Executive Adviser, emphasised the importance of adapting to these demands, stating, “Proactive office landlords will see healthy rental growth and occupancy rates.”
The Urban Redevelopment Authority’s schemes, extended to 2030, aim to encourage the redevelopment of older office buildings into mixed-use projects, further supporting the transformation of Singapore’s office landscape into vibrant, community-focused environments.
