Workday, Inc., a leading AI platform, has released a report revealing that whilst AI agents are increasingly integrated into Singaporean workplaces, employees desire clear boundaries. The study, titled “AI Agents Are Here – But Don’t Call Them Boss,” highlights that 83% of Singaporean workers are comfortable collaborating with AI agents, yet only 8% are willing to be managed by them. This presents a challenge for businesses to leverage AI’s capabilities without compromising the human element.
The report indicates that 79% of organisations in Singapore are either deploying or operating AI agents, particularly in finance and human resources. However, ethical, security, and governance concerns are significant barriers to wider adoption, especially in sensitive areas like finance and compliance.
Jess O’Reilly, general manager of ASEAN at Workday, emphasised the importance of using AI as a partner rather than a leader, stating, “To drive productivity and trust, it is important that we rely on AI as a partner rather than a leader.”
