AI is transforming workplaces in Singapore and globally, according to the Unispace Global Workplace Insights Report 2025. Released on 10 September, the report surveyed over 5,231 full-time employees across 14 countries, including 1,020 from Singapore, to understand AI’s impact on work environments. Whilst 28% of respondents believe AI will boost personal productivity, 19% are eager for task automation, and 17% anticipate faster decision-making through AI’s analytical capabilities.
The report highlights that Singapore workers are particularly sensitive to workplace noise and distractions, ranking second globally. This sensitivity underscores the need for redesigned workspaces that accommodate AI, such as project rooms and hybrid collaboration spaces. Additionally, 67.7% of Singapore respondents lack methods to measure AI benefits, contrasting with 85.7% of US respondents who have such measures.
Unispace’s Principal for Strategy & Change, Asia, Jianhan Qiu, emphasised the need for calm, customised workspaces, stating, “Workers are exhausted by chaos and just want workspaces that are calm, comfortable, and customised to their needs.”
The report also notes a shift towards hybrid working, with Singaporeans spending 64% of their weekly hours in the office, 13% more than the global average. This trend reflects cultural norms valuing in-person presence for visibility and collective performance. As hybrid working gains momentum, organisations must adapt to evolving employee expectations for supportive, flexible work environments.
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