Artificial intelligence (AI) continues to evoke mixed feelings among Singapore’s workforce, with the latest ADP Research’s People at Work 2025 report highlighting significant uncertainty. Nearly one-fifth (19%) of workers in Singapore remain unsure about AI’s impact on their jobs in the coming year. Whilst 16% anticipate positive changes, 11% fear job replacement. The uncertainty is most pronounced among knowledge workers, such as academics and programmers, with 26% feeling unsure—nearly three times more than those in repetitive roles.
Yvonne Teo, Vice President of HR, APAC, ADP, emphasised the need for clear communication and upskilling. “AI is reshaping how Singapore’s workforce sees the future,” she said. “It is important for employers to clearly communicate AI strategies, invest in upskilling, and foster employees with the right mindsets.”
Globally, the report reveals a complex emotional landscape regarding AI. Whilst 17% of workers strongly agree that AI will positively influence their jobs, 33% agree, and only 10% strongly fear replacement. Interestingly, 27% of those optimistic about AI also harbour fears of job loss, indicating a duality of hope and concern.
The report also highlights regional differences, with the Middle East/Africa showing the highest optimism (27%) and Japan and Sweden the lowest (4% and 6%, respectively). Younger workers, aged 18-26, are more likely to express both optimism and concern about AI’s long-term effects compared to their older counterparts.
The People at Work 2025 report, based on data from nearly 38,000 workers across 34 markets, provides a detailed view of global workforce sentiments, offering insights for employers to navigate AI’s integration effectively.
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