Beecroft Animal Specialist & Emergency Hospital and Income Insurance Limited have introduced Singapore’s first cashless value-added service for pet surgeries. Launched on 4 November, this initiative allows Income Happy Tails policyholders to have their pets undergo pre-approved surgeries at Beecroft without upfront cash deposits, thanks to a Letter of Guarantee. This service is set to minimise out-of-pocket expenses for pet owners.
The collaboration marks a significant milestone in Singapore’s veterinary and pet insurance sectors by implementing a direct claims processing and financing infrastructure for animal healthcare. This model, akin to the cashless hospitalisation system in human healthcare, is expected to encourage broader adoption across the veterinary industry, enabling pet owners to access timely care without financial hesitation.
Dr Patrick Maguire, founder and specialist surgeon at Beecroft, stated, “This partnership is a turning point for Singapore’s veterinary landscape. As one of the few locally owned independent hospitals, we’re proud to champion a model that ensures financial inclusivity, medical transparency and timely care for all pets.”
Income Insurance’s Chief Customer Officer, Dhiren Amin, highlighted the growing number of pet owners in Singapore and the need for accessible veterinary care. “We are proud to partner Beecroft Animal Specialist & Emergency Hospital to introduce Singapore’s first cashless value-added service for scheduled pet surgeries,” he said.
This initiative aligns with national goals set by the Animal & Veterinary Service and the Singapore Veterinary Association to enhance accessibility and welfare standards. The Beecroft–Income collaboration is expected to pave the way for similar partnerships, offering new models of financial support and administrative efficiency in veterinary medicine.
