Enreach for Service Providers has announced a strategic partnership with Cataleya to expand their Unified Communications as a Service (UCaaS) offerings in the Asia-Pacific region. This collaboration builds on their successful partnership in the UK and aims to capitalise on the increasing demand for UCaaS solutions in markets such as Japan, Singapore, and Hong Kong, which are expected to see user growth rates exceeding 20% annually over the next five years.
The partnership combines Enreach’s smart contact platform, Enreach UP, with Cataleya’s advanced Session Border Controller (SBC) technology. Enreach UP integrates voice, chat, collaboration, and AI, offering service providers a comprehensive solution without the need to develop their own technology. Bertrand Pourcelot, CEO of Enreach for Service Providers, highlighted the benefits, stating, “Our joint proposition gives those audiences a market-proven, simplified, and fast track to deployment.”
Cataleya, headquartered in Singapore, brings its extensive experience and local presence to the partnership, ensuring support and responsiveness to customer needs. Andreas Hipp, CEO of Cataleya, emphasised their role, saying, “We can guarantee the support and responsiveness that customers will expect, as well as an understanding of local requirements.”
The partnership offers a multi-tenant, multi-tier, white-label solution, allowing service providers to brand the service as their own. Robert Urban, International Sales Director at Enreach, noted the importance of local presence and data sovereignty, which are crucial for many customers in the region.
This collaboration marks a significant step in Enreach’s international expansion, enabling service providers to offer AI-enhanced UCaaS services that enhance customer interactions, productivity, and user experiences. The partnership also allows Cataleya to expand its portfolio beyond on-premise solutions to the cloud, further solidifying its position in the market.
