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GIA warns public of fraudulent calls impersonating staff

Newsflash Asia

- June 9, 2025

The General Insurance Association of Singapore (GIA) has issued a warning to the public about a series of fraudulent phone calls from scammers impersonating its staff. These calls, originating from local mobile numbers, aim to deceive individuals by enquiring about motor accident reports or insurance transactions, often using personal details to appear legitimate.

The GIA emphasises that it does not make unsolicited calls or request sensitive information, such as financial details, over the phone. The association advises the public to treat such calls as scams and refrain from sharing personal information, sending money, or sharing device screens with unknown callers.

To combat these scams, the GIA recommends several precautionary measures:

– **ADD**: Install the ScamShield App to block calls and filter SMSes. Set transaction limits suitable for daily expenses and lower notification thresholds. Report any suspicious bank activity immediately and use the Money Lock feature to secure funds.

– **CHECK**: Verify scam signs using official sources like the ScamShield App or the 24/7 ScamShield Helpline at 1799.

– **TELL**: Inform authorities, family, and friends about any scam encounters. If victimised, contact your bank to block transactions and file a police report.

For further information on scams, the public is encouraged to visit www.scamshield.gov.sg.
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This story was selected and published by a human editor, with content adapted from original press material using AI tools. Spot an error? Report it here.

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