Millennium Hotels & Resorts (MHR) has announced a strategic loyalty partnership with Indian Hotels Company (IHCL), the custodian of the Taj Hotels & Resorts brand. This collaboration, unveiled as MHR celebrates 30 years in global hospitality, aims to enhance travel and stay benefits for members worldwide through the integration of MHR’s MyMillennium and IHCL’s Taj InnerCircle of NeuPass programme.
Headquartered in Singapore, MHR is recognised for its award-winning portfolio across Asia-Pacific, Europe, the UK, the US, and the Middle East. This partnership marks a significant step in MHR’s strategy to expand its international presence and strengthen its loyalty ecosystem. The collaboration is set to deliver greater value, choice, and recognition to travellers across key markets.
Puneet Chhatwal, Managing Director and CEO of IHCL, commented on the partnership, stating, “IHCL’s iconic brand Taj joining hands with Millennium Hotels & Resorts unlocks meaningful synergies within a global loyalty network. Through this collaboration, the integration of MyMillennium with Taj InnerCircle enhances the member experience.”
The partnership reflects MHR’s ongoing evolution over three decades, as it continues to forge alliances with like-minded hospitality leaders. By combining their loyalty programmes, both MHR and IHCL aim to offer enhanced benefits and rewards to their members, thereby increasing customer satisfaction and loyalty.
As the hospitality industry continues to evolve, such partnerships are crucial for maintaining competitiveness and offering customers more comprehensive and rewarding experiences. This collaboration is expected to set a precedent for future alliances in the sector.
