High-performing organisations in the Asia-Pacific region are leveraging observability to achieve a 125% annual return on investment (ROI), according to the latest State of Observability 2025 report by Splunk. This strategic shift is particularly significant as artificial intelligence (AI) becomes increasingly embedded in daily operations, transforming observability from a technical function into a business catalyst.
The report highlights that Singapore leads in AI adoption, with 85% of organisations incorporating AI into their workflows. This integration is credited with improving incident troubleshooting speeds, a top ROI driver for 64% of Singaporean organisations. Whilst Australia and India are capitalising on AI to focus more on innovation rather than maintenance, with 87% and 82% of organisations, respectively, reporting such benefits.
Observability is also seen as a business multiplier, with 65% of organisations across the region noting a positive impact on revenue. Additionally, 64% report improvements in product roadmaps, underscoring observability’s role in strategic decision-making. Patrick Lin, SVP and GM of Observability at Splunk, stated, “Observability practitioners are becoming critical stakeholders in key business decisions.”
However, the report also identifies challenges, such as skills shortages in Japan and New Zealand, which hinder the full realisation of AI and observability benefits. To address these, the report suggests upskilling observability practitioners to manage AI workloads effectively.
As organisations continue to navigate the complexities of AI, observability practices are poised to play a crucial role in enhancing business performance and fostering innovation across the region.
