A recent study by Crown Workspace has highlighted the inadequacies of the open-plan office model in today’s hybrid work environment. Surveying 1,250 office workers and facilities decision-makers across the UK, US, Singapore, India, New Zealand, and Hong Kong, the research found that 91% of employees would be more inclined to return to the office if it better catered to their needs.
The study reveals a significant gap between current office attendance and employee preferences. Whilst 59% of employees work full-time in the office, only 41% prefer this arrangement. Nearly half of the respondents favour a hybrid model, indicating a strong demand for flexibility. Despite these preferences, 45% of employees feel more productive in the office compared to 25% at home.
The design of office spaces plays a crucial role in employee productivity and wellbeing. Three-quarters of employees reported that the layout and flexibility of their office significantly impact their performance, yet only 24% feel their current setup supports these outcomes. The demand for quiet zones and personalised workspaces is high, with 67% valuing access to quiet areas and 77% desiring dedicated workspaces.
Technology also influences productivity, with 36% of employees only having access to a second monitor at work. Similarly, 40% have access to a printer in the office, compared to just 5% at home.
Looking forward, 76% of facilities managers plan to create more interactive office environments within three years, with 48% expecting to downsize their office space. Phil Oram, UKI Regional Director at Crown Workspace, emphasised the need for offices to be flexible and sustainable, stating, “The future of the successful office will need to be flexible, functional, and above all, designed with people in mind.”
The findings suggest that businesses must rethink their office designs to support employee wellbeing and performance, moving away from the traditional open-plan model.
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