Global travel leader Skyscanner has launched its app within ChatGPT, allowing Singapore travellers to effortlessly search for flights using natural language. By simply installing the Skyscanner app from the ChatGPT App Store, users can request flight options by typing commands like “@skyscanner find me the cheapest flight from Singapore to New York in December,” receiving visually displayed results instantly.
The integration aims to enhance the travel planning experience by providing a conversational interface that simplifies the search process. Piero Sierra, Skyscanner’s Chief AI Officer, stated, “We’ve been at the forefront of cutting-edge flight search, ensuring that travellers have all the right tools to reduce friction and give them more confidence to find the right flight for them.”
The app allows users to compare flight options, adjust travel dates, and select different airports through simple messages, leveraging Skyscanner’s trusted pricing and logic. This development is part of Skyscanner’s broader strategy to incorporate artificial intelligence across its services, enhancing user confidence and reducing friction in travel planning.
In addition to the ChatGPT integration, Skyscanner is also using AI for its ‘Football Flight finder’ feature, which assists football fans in planning trips to major events by offering the best-value routes and tracking fare changes.
Sierra concluded, “We’ll continue evolving travel search beyond form-fills towards dynamic, answer-led experiences. Success in AI will be defined by better decisions and earned traveller trust.” This move marks a significant step in Skyscanner’s commitment to improving the travel experience through innovative technology.
