Global logistics giant UPS has inaugurated a new package centre in Penang, Malaysia, aimed at enhancing delivery services across the city. The new 20,000 sq ft facility, located in Penang Science Park North, is strategically positioned in an area known for its high-tech and manufacturing industries. This development is part of UPS’s broader initiative to improve service efficiency and capacity in the region.
The company has also expanded its existing hub at Penang Airport, increasing processing capacity to provide businesses with greater access to UPS’s global network. This expansion allows for extended pick-up times for Express and Worldwide Express Freight shipments by up to two hours in eight areas, including Butterworth and Batu Kawan. Deliveries to businesses in Batu Kawan, Perai, Penang, and Kulim, Kedah will now be made earlier, offering more flexibility to local enterprises.
Ingrid Sidiadinoto, senior managing director of UPS Malaysia, highlighted the importance of the new centre at an opening event. “Extending pick-up times effectively gives them extra time to receive and ship more orders every day,” she stated. The enhanced airport hub supports efficient processing of shipments, facilitated by 11 weekly UPS flights serving Penang.
Datuk Sikh Shamsul Ibrahim Sikh Abdul Majid, CEO of the Malaysian Investment Development Authority, praised the investment, noting its significance in bolstering Malaysia’s position amidst shifting trade lanes. As Penang becomes increasingly central to these developments, UPS’s investment is poised to support future growth opportunities for local businesses.
