Vietnam Airlines and SATS have signed a strategic partnership agreement in Hanoi, marking a significant collaboration to enhance aviation services and logistics capabilities worldwide. This partnership builds on a previous memorandum of understanding (MOU) to develop cargo terminals in Vietnam, including at Long Thanh International Airport.
SATS, a leading provider of air cargo and ground handling services headquartered in Singapore, has been a key partner for Vietnam Airlines, offering services at major airports such as Singapore, Bangkok, and London. The new agreement designates SATS and Vietnam Airlines as preferred partners for ground handling and cargo services, with SATS providing enhanced operational support and Vietnam Airlines offering reciprocal benefits in suitable markets.
Lê Hồng Hà, President and CEO of Vietnam Airlines, stated, “The cooperation between Vietnam Airlines and SATS marks a pivotal step in our ongoing commitment to elevate service excellence, optimise operational costs, and reinforce our international operating capabilities.” Kerry Mok, President and CEO of SATS Ltd, added, “This partnership reflects our shared commitment to operational excellence and customer-focused solutions.”
The agreement also explores future collaborations, including the development of a new cargo terminal in Vietnam. It aims to align service standards with global best practices, supported by SATS’ technical expertise, to enhance customer experience and competitiveness in international markets. Additionally, the partnership will focus on joint research and the adoption of innovative technologies to drive operational efficiency and sustainable development.
Vietnam Airlines and SATS will begin implementing these initiatives immediately, aiming to deliver long-term benefits and advance the aviation industry’s overall development.
