Standard Chartered is ramping up its training initiatives in generative artificial intelligence (Gen AI) and data for its employees in Singapore and globally. This move is part of the bank’s strategy to leverage technology for innovation and efficiency, ensuring it remains at the forefront of cross-border and affluent banking. The bank has committed over S$4.5m to these training programmes, which have already seen participation from more than 15% of its Singapore-based workforce.
The training includes a foundational AI literacy course, accredited by the Institute of Banking and Finance (IBF), and is part of a broader initiative called SkillsFuture@SC. This programme aims to empower employees to adapt to the evolving banking landscape. Patrick Lee, CEO of Singapore and ASEAN at Standard Chartered, emphasised the bank’s commitment to being a skills-based organisation, stating, “We aim to empower our people through continuous learning, enabling them to transform the work they do.”
In addition to the AI Learning Hub launched last November, the bank introduced its Gen AI tool, SC GPT, in March, enhancing operational efficiency and client engagement. A new Data Management Learning Marathon has also been launched to educate employees on data management and responsible AI.
Standard Chartered’s efforts have been recognised with the IBF Advance Award for Skills Development in Sustainable Finance. Furthermore, three senior leaders were named IBF Fellows for their contributions to the financial industry in Singapore. The bank’s ongoing investment in talent aims to bolster Singapore’s status as a leading financial hub.
