Foodpanda has announced a substantial double-digit increase in merchant sign-ups across Asia, reinforcing its position as a key growth partner for local businesses. This milestone reflects foodpanda’s dedication to enhancing merchant care and success throughout the Asia Pacific region.
To address the challenges of a competitive market, foodpanda has launched several initiatives aimed at supporting merchants. These initiatives focus on four main areas: personalised support, growth tools, financial access, and recognition. In Taiwan, foodpanda has collaborated with the Commerce Development Research Institute and Asia Marketing Transformation Alliance to establish the Restaurant Transformation Advisory Team, providing coaching and data analysis to help small and medium enterprises (SMEs) digitise and expand.
In Singapore, foodpanda’s AI-driven growth tools, such as Panda Ads and data insights dashboards, have enabled businesses like Jaggi’s café to increase monthly orders fivefold. Additionally, partnerships with platforms like Funding Societies and AEON Bank in Malaysia and Bangladesh offer financing programmes to aid small businesses in managing cash flow and expansion.
Foodpanda also celebrates its diverse merchant community through initiatives like Local Heroes campaigns and merchant awards. “Merchants are at the heart of foodpanda’s ecosystem,” said Giuseppe Randazzo, Chief International Officer at foodpanda APAC. “Our mission is to help them thrive with human-first support, smart technology, and partnerships.”
Looking forward, foodpanda plans to expand its merchant care programme across all 10 Asia-Pacific markets in 2026, aiming to create an ecosystem where businesses of all sizes can thrive.
