DBS Bank, Southeast Asia’s largest bank, has partnered with Visa to pilot Visa Intelligent Commerce (VIC), marking a significant step in agent-initiated payments in the Asia Pacific. This collaboration aims to validate AI-ready card credentials and payment signals, ensuring secure and efficient transactions through Visa’s infrastructure. The initiative is set to transform everyday payments by enabling AI agents to conduct transactions on behalf of consumers.
The pilot programme, which utilises a suite of integrated APIs and a partner programme, has already demonstrated success in real-world scenarios. DBS and Visa showcased AI-powered agents completing food and beverage transactions using DBS/POSB credit and debit cards. This success paves the way for exploring a broader range of transactions, including online shopping and travel bookings, aiming to streamline payment processes and reduce manual steps.
Ananya Sen, Group Head of Regional Consumer Products at DBS Bank, highlighted the potential of AI agents in digital payments, stating, “Our collaboration with Visa shows how agent-led payments can be deployed securely and safely at scale.” TR Ramachandran, Head of Products and Solutions Asia Pacific at Visa, added, “Through Visa Intelligent Commerce and Trusted Agent Protocol, we’re building the foundation that will make agentic commerce safe, secure, and scalable.”
As the collaboration progresses, DBS is enhancing its readiness for agent-led commerce by validating AI-ready credentials and advanced authentication. This initiative positions DBS and Visa to define the future of agentic commerce, balancing innovation with resilience and convenience with confidence.
