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Federal Bank introduces biometric authentication for e-commerce

Newsflash Asia

- July 25, 2025

Federal Bank has unveiled India’s first biometric authentication solution for e-commerce card transactions, in partnership with fintech firms M2P and MinkasuPay. This innovative service allows customers to authenticate online purchases using their fingerprint or Face ID, replacing traditional one-time passwords (OTPs). The solution promises a swift 3-second checkout experience, aligning with the Reserve Bank of India’s (RBI) compliance standards.

The introduction of biometric authentication marks a significant shift in the Indian banking landscape, offering enhanced security and improved user experience. Customers can now enjoy a seamless transaction process, with the added benefit of top-tier security. “This launch is more than a tech upgrade—it’s a transformation in how our customers experience banking,” said Virat Sunil Diwanji, National Head of Consumer Banking at Federal Bank.

The collaboration with M2P and MinkasuPay underscores a commitment to building secure, scalable infrastructure that elevates user experience. Madhusudanan R, Co-founder of M2P Fintech, highlighted the milestone, stating, “We are not just innovating—we’re reimagining how trust and convenience can coexist in digital payments.”

The biometric solution is fully compliant with RBI’s Two-Factor Authentication guidelines and offers a fallback to OTP if biometrics are not captured. It is available on both Android and iOS devices, requiring a simple one-time enrolment. Anbu Gounder, CEO of MinkasuPay, emphasised the goal of providing the best and most secure payment experience.

Currently live for Federal Bank debit and credit cardholders across select partner merchants, the service will expand in phases, promising a future of frictionless digital transactions.
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This story was selected and published by a human editor, with content adapted from original press material using AI tools. Spot an error? Report it here.

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