HSBC Singapore has unveiled its Wealth Academy, a pioneering learning programme aimed at enhancing the advisory skills and service excellence of its relationship managers and wealth advisers. This initiative, developed in collaboration with the prestigious London Business School and the Singapore Airlines Academy, seeks to address the increasingly sophisticated needs of clients in Singapore’s competitive wealth management sector.
The Wealth Academy offers a bespoke learning experience designed to deepen strategic wealth advisory capabilities. It also includes a structured learning pathway for HSBC’s frontline staff, ensuring they are equipped to provide seamless and elevated client experiences. Ashmita Acharya, Head of International Wealth and Premier Banking at HSBC Singapore, highlighted the importance of this initiative, stating, “Singapore is one of the world’s leading wealth hubs and our clients here expect deep expertise and seamless, elevated experiences that meet them where they are.”
Acharya further emphasised the significance of trusted advisory and service excellence, noting that these are intrinsically linked to the quality of judgement, empathy, and experience that HSBC’s teams bring to every client interaction. By partnering with globally recognised institutions like London Business School and Singapore Airlines Academy, HSBC aims to provide world-class learning opportunities to its staff, thereby supporting the next phase of wealth growth in Singapore.
The launch of the Wealth Academy underscores HSBC’s long-term commitment to developing a future-ready workforce capable of navigating the complexities of the global wealth management landscape.
