Info-Tech Systems Ltd., a prominent provider of cloud-based human resource management systems (HRMS) and accounting software, has announced the launch of its new Customer Relationship Management (CRM) software programme. Set to officially roll out on 2 February 2026, this initiative is designed to bolster Info-Tech’s existing platforms, offering small and medium-sized enterprises (SMEs) a unified ecosystem for customer engagement, sales, accounting, and workforce management.
The CRM software introduces several features tailored to SMEs, including an end-to-end sales workflow, integrated digital advertising and communications, and built-in payments for faster cash collection. Notably, it offers a unique integration with Info-Tech’s HRMS, enhancing pipeline visibility and manpower planning by syncing staff availability. The mobile-first, AI-enabled platform also supports field sales with features like facial recognition and GPS attendance.
Babu Dilip, CEO and Co-founder of Info-Tech, highlighted the programme’s potential to address common SME challenges such as lead follow-up inefficiencies and fragmented sales processes. “This marks a key milestone in our product expansion strategy and reflects our ongoing investment in innovation,” he stated.
Info-Tech’s expansion into CRM solutions underscores its commitment to providing SMEs with productivity-boosting digital tools. By integrating customer data with HR and accounting functions, the company aims to streamline operations and enhance competitiveness for its clients. Headquartered in Singapore, Info-Tech operates in Malaysia, Hong Kong, and India, serving over 23,000 organisations globally.
