HSBC and Juspay have announced a strategic partnership to develop a pioneering acquiring platform designed for digital-first, global merchants. This collaboration merges HSBC’s extensive global network with Juspay’s advanced payment infrastructure to create a comprehensive, full-stack solution. The platform promises to streamline the payment process by consolidating the entire payment value chain into a single, unified stack, offering merchants improved payment success rates, cost savings, and enhanced reliability.
The new platform is set to provide merchants with access to multiple payment methods through a single provider, significantly simplifying the management of various payment options. Lewis Sun, Global Head of Domestic and Emerging Payments at HSBC, stated, “The acquiring platform we’re building with Juspay is a full-stack, future-ready solution that meets the fast-changing needs of today’s payments landscape.”
Sheetal Lalwani, Co-Founder and COO of Juspay, expressed enthusiasm about the partnership, noting, “Together, we are building a platform that bridges institutional scale with the agility of modern technology.” The platform is engineered for speed, flexibility, and reliability, offering features such as native and customised checkout UI, smart routing, risk and fraud management, and transaction processing.
This collaboration marks a significant step in the evolution of acquiring services, setting a new benchmark for how banks and fintech companies can co-create high-performance infrastructure. The platform is expected to empower digital merchants to scale their operations more efficiently, focusing on business growth rather than payment complexities.
