OCBC has announced the appointment of Melvyn Low as Group Chief Strategy and Transformation Officer, effective 10 November 2025. Low, who has led the Global Transaction Banking division since 2018, will focus on future-proofing OCBC’s businesses and identifying new growth opportunities. With over 30 years of experience in the banking sector, Low has a proven track record in innovation and transformation, particularly in technology and data utilisation.
Under Low’s leadership, the Global Transaction Banking division has seen its total income double over the past five years. The division also surpassed its regional target in Greater China, achieving nearly 600 mandates by June 2025, two years ahead of schedule. Low has been instrumental in launching several digital solutions, including a virtual purchasing card and GovCash, which allows Singaporeans to collect government payments via OCBC ATMs without a bank account.
Low’s influence extends beyond OCBC, having led the development of the PayNow-PromptPay linkage between Singapore and Thailand in 2021. This system enables daily fund transfers of up to $1,000 or 25,000 baht (S$1,060) between the two countries using mobile phones. Recognised for his contributions, Low was named an IBF Distinguished Fellow and holds positions on various industry committees.
Helen Wong, OCBC’s Group CEO, praised Low’s “solid track record in innovation and transformation,” highlighting his suitability for the new role. Low’s appointment underscores OCBC’s commitment to leveraging internal talent for strategic roles.
