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Survey reveals trust issues hinder Web3 adoption

Newsflash Asia

- November 25, 2025

Cleanverse International has unveiled new insights from a survey conducted at the Singapore FinTech Festival 2025, highlighting significant barriers to the widespread adoption of Web3 technology. The survey, which gathered responses from over 1,500 participants, found that a substantial 75.4% of respondents are hesitant to use Web3 wallets, citing concerns about fraud, inconsistent verification standards, and counterparty risk.

The data underscores a growing demand for institutional-grade safeguards, with 40.5% of respondents expressing a preference for accessing Web3 services through their banks. This trend suggests that financial institutions could become the primary gateway for consumers entering the Web3 space.

Ceridwen Choo, CEO of Cleanverse, noted, “Respondents consistently told us that they want consumer protections built into the infrastructure itself—just like how they are used to, in existing banking services.” This sentiment reflects a broader expectation for Web3 to mirror the trust and compliance standards of traditional finance.

The survey also revealed a strong interest in embedded compliance and shareable Know Your Customer (KYC) protocols, with 59.5% of participants indicating that such measures would enhance their Web3 experience. Furthermore, 87% of respondents expressed confidence in Web3 services operating on compliance-certified platforms.

As the industry moves forward, the findings suggest that the future of Web3 will be built on trust and compliance. Cleanverse aims to address these challenges by integrating verified identity and real-time compliance into its platform, bridging the gap between traditional finance and decentralised finance.

This story was selected and published by a human editor, with content adapted from original press material using AI tools. Spot an error? Report it here.

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