The Platform Workers Trilateral Group, comprising the Government, unions, and platform operators, has unveiled 10 new recommendations to protect Singapore’s platform workers from illegal foreign competition and unsafe working conditions. Announced on 11 September 2025, these measures target unauthorised activities that undermine local workers’ earnings and unsafe incentive schemes.
Formed in July, the group includes the National Trades Union Congress (NTUC), Ministry of Manpower (MOM), Ministry of Transport (MOT), and Grab Singapore. It has engaged major platform operators like Deliveroo, foodpanda, and AmazonFlex to build industry consensus on tackling common challenges.
Key recommendations include stricter enforcement against illegal platform work. Platform operators must notify MOM if they suspect account misuse by foreigners. Offenders will face a minimum 24-month ban. The Government plans to increase penalties for illegal ride-hailing services and disrupt matching services by removing facilitating apps and advertisements.
The recommendations also address unsafe incentive schemes. Platform operators and Platform Work Associations (PWAs) will develop industry-wide principles for payment and incentives, ensuring they do not encourage excessive working hours. NTUC has announced new principles for fair earnings, which all nine engaged platform operators have agreed to adopt.
The phased implementation of these recommendations includes dedicated reporting channels for violations.
The Platform Workers Act, effective from 1 January 2025, underpins these efforts, allowing NTUC-affiliated PWAs to represent workers in negotiations and providing legal frameworks for collective agreements.
