FedEx and Singapore Post Limited (SingPost) have expanded their collaboration to enhance international shipping accessibility in Singapore. Following a successful pilot programme launched in September 2023, FedEx parcel drop-off services are now available at all 43 SingPost post offices and POPStop@Tampines MRT. This expansion aims to streamline the delivery process and improve service efficiency, particularly for cross-border shipments.
The initiative allows customers to drop off FedEx parcels at any SingPost post office’s POPStop counters or at POPStop@Tampines MRT, with parcels transferred to FedEx daily. This process requires no additional paperwork or charges, making it a seamless experience for users. Eric Tan, Managing Director of FedEx Singapore, stated, “Expanding our collaboration with SingPost enhances the accessibility and convenience of our international shipping services across Singapore.”
The collaboration reflects FedEx’s strategy to increase accessibility and flexibility through strategic partnerships. With the inclusion of SingPost outlets, FedEx now boasts over 410 drop-off locations across Singapore, including SingPost’s Parcel Santa lockers in flats. Neo Su Yin, Group Chief Operating Officer of SingPost, remarked, “Partnerships with international logistics companies like FedEx allow us to offer even greater value to our customers by providing more options for international shipping.”
Since the pilot’s inception, there has been a steady increase in the use of the drop-off service, indicating strong demand for accessible international shipping solutions. This initiative underscores both companies’ commitment to enhancing logistics solutions for businesses and individuals in Singapore.
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