Income Insurance has announced that it will provide full coverage for customers affected by the recent closure of Jetstar Asia. Despite the situation not being an insured peril under standard policy conditions, Income Insurance will cover travel insurance customers who booked flights after 31 July.
These customers will receive 100% reimbursement for accommodation, theme park tickets, and transport bookings, provided they can demonstrate that they are unable to obtain refunds for these expenses.
The decision comes in response to the disruption caused by Jetstar Asia’s unexpected closure, which has left many travellers in a difficult position. By offering this coverage, Income Insurance aims to alleviate some of the financial burdens faced by affected customers.
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