RHB Singapore has announced its strategic priorities under the PROGRESS27 roadmap, a three-year plan designed to bolster its role as a key growth driver within the RHB Banking Group. The announcement was made during a media event in Singapore, where the leadership team, including CEO Goh Ken-Yi, outlined the Group’s ambitions to enhance its regional footprint through Singapore.
RHB Singapore has demonstrated significant growth, with total income rising by 18.6% to $184.5 million (SGD252.6 million) in 2024, and gross loans increasing by 14.7% to $6.54 billion (SGD8.95 billion). Profit Before Tax nearly doubled, reaching $72.1 million (SGD98.7 million), whilst the sustainable financing portfolio expanded by 40% to $710.5 million (SGD972 million). “RHB Singapore plays a pivotal role in driving the Group’s regional ambitions,” said Goh Ken-Yi.
The bank has also focused on enhancing customer engagement, completing a digital-first transformation of its branch network and maintaining its top Net Promoter Score ranking among Singaporean banks. It has received eight industry awards in 2025, including “Mid-sized International Retail Bank of the Year.”
RHB’s Group International Business, established in April 2025, is a core pillar for regional growth, with RHB Singapore contributing approximately 80% of its total income. Danny Quah, Managing Director of Group International Business, highlighted the importance of aligning strategies with local market dynamics to seize regional opportunities.
PROGRESS27 aims to achieve a Return on Equity of 12% by 2027, reduce the Cost-to-Income Ratio to below 44.8%, and maintain a Gross Impaired Loan ratio not exceeding 1.3%. The strategy focuses on service excellence, high profitability, and responsible growth, driven by eight transformational programmes.
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