Otis, the global leader in lift and escalator manufacturing, has been awarded the 2025 SMRT Contractors Safety Award for its outstanding commitment to health and safety across Singapore’s SMRT rail network. This accolade, presented at the 2025 SMRT Annual Contractors Safety Forum, marks Otis as the only lift industry company to receive this recognition.
The award highlights Otis’s dedication to maintaining high safety standards whilst servicing over 1,000 lifts, escalators, and moving walkways across SMRT’s North-South, East-West, Circle, and Thomson-East Coast Lines. Nico Lopez, Otis’s Senior Vice President and Managing Director for Southeast Asia, emphasised the company’s focus on safety, stating, “Safety is the foundation of everything we do at Otis.”
Otis’s partnership with Singapore’s rail network dates back to 1983, and the company continues to play a crucial role in modernising and maintaining the city’s public transport infrastructure. The refurbishment of escalators across 42 NSEW metro stations was recognised as Elevator World’s 2024 Project of the Year for escalator modernisation. Additionally, Otis is currently providing 336 high-traffic escalators and moving walkways, along with 186 connected lifts, for the new Cross Island Line.
With a robust 24/7 customer service through its OTISLINE care centre and a team equipped with digital tools, Otis ensures the safety and efficiency of Singapore’s metro network. This award underscores Otis’s long-standing commitment to safety and innovation in public transport.
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