FedEx has launched the FedEx Import Tool in Singapore, a digital solution designed to simplify cross-border shipping for businesses. As Singapore’s imports reached S$611.4b in 2024, the demand for efficient customs clearance is growing. The tool offers a unified self-service platform for document management and shipment tracking, providing importers with greater end-to-end visibility.
The FedEx Import Tool features a dashboard with real-time clearance tracking, allowing users to monitor shipments up to 90 days post-pickup. It also sends proactive notifications via email and mobile to expedite the clearance process and reduce delays. Additionally, the tool facilitates convenient GST duties and taxes payment directly from the shipment’s tracking page on FedEx’s website.
Eric Tan, managing director of FedEx Singapore, stated, “Singapore’s position as a global trade hub calls for logistics solutions that harness innovation to address growing complexities. The FedEx Import Tool does exactly that, using digital technology to streamline customs processes, increase transparency, and give importers the tools to manage their shipments with confidence.”
This launch is part of FedEx’s broader mission to make supply chains smarter. Earlier this year, FedEx introduced the Collaborative Shipping Tool in Singapore, enhancing efficiency in the import process. Other digital solutions include FedEx Ship Manager, which aids small businesses and e-commerce merchants in managing shipments online, and FedEx Ship Manager Lite for mobile shipment arrangements.
FedEx continues to leverage advanced technologies, such as machine learning, to provide customers with precise delivery windows and enhance its global network.
