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NTT DATA disrupts Malaysia’s foodservice inefficiencies

NTT DATA Payment Services and SECAI MARCHE have announced a strategic partnership to revolutionise Malaysia’s foodservice and hospitality industry. The collaboration will introduce an integrated platform designed to streamline procurement, invoicing, payment collection, and financial operations for Hotel, Restaurant, and Café (HORECA) businesses.

The initiative combines SECAI MARCHE’s fresh produce distribution platform with NTT DATA’s digital billing and payment capabilities under its global brand, ADAPTIS. This partnership aims to address the industry’s reliance on fragmented and manual processes, which often lead to inefficiencies and increased administrative burdens.

Scheduled for launch in July 2026, the service is expected to support approximately 400 producers and 2,400 HORECA businesses across Malaysia. “By combining SECAI MARCHE’s procurement and distribution capabilities with NTT DATA’s payment and receivables expertise, we aim to support the digital transformation of the foodservice and hospitality ecosystem,” said Shinichiro Nishikawa, Head of Global Payments and Services Division, Japan, NTT DATA.

Shusaku Hayakawa, CEO and Co-Founder of SECAI MARCHE, added, “Through this collaboration with NTT DATA, we look forward to helping businesses across Malaysia improve operational efficiency whilst creating a more connected, resilient, and sustainable supply chain.”

Looking ahead, the partnership plans to expand its digital financial services, including supply chain financing and alternative payment solutions like Buy Now Pay Later (BNPL). This expansion aims to enhance access to financing and support sustainable growth within Malaysia’s foodservice and hospitality sectors, with potential future expansion into the broader Southeast Asian market.

This story was selected and published by a human editor, with content adapted from original press material using AI tools. Spot an error? Report it here.

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