Singapore Post Limited (SingPost) has launched a S$30m automated parcel sortation facility at its Regional eCommerce Logistics Hub, alongside the islandwide rollout of its neighbourhood service, SingPost@MyBlock. These initiatives, unveiled on 10 June 2026, mark significant milestones in SingPost’s strategy to enhance operational efficiency and public convenience.
The new facility, featuring a 3D Sorter and an Intelligent Flexi Sorter (IFS), will triple SingPost’s small and medium parcel processing capacity from 100,000 to 300,000 parcels per day. Combined with existing operations, the hub can now handle up to 400,000 parcels daily, positioning SingPost as Singapore’s leading parcel delivery network. This upgrade aims to manage seasonal spikes, such as 11.11 and Black Friday, with improved speed and efficiency.
Previously, SingPost operated across two facilities, leading to increased transit times and costs. The consolidation of operations at the Tampines hub streamlines parcel flow, reducing complexity and enhancing network efficiency.
In addition to the facility, SingPost will expand its SingPost@MyBlock service by 30 September. This service allows residents to drop off letters and small packets at designated letterbox nests in their residential blocks, reducing the need to visit post offices. This initiative leverages SingPost’s existing network, which serves over 1.9 million addresses daily.
Mark Chong, CEO of SingPost, stated, “This centralised automated hub for parcels unlocks an improved operating model, enabling us to move towards a highly flexible network that scales with market demand.” He emphasised the dual focus on backend efficiency and public convenience, aiming to modernise infrastructure for greater reliability and agility.
