IHH Healthcare Singapore and Prudential Singapore have announced a partnership to include Mount Elizabeth Royal Square in Prudential’s PRUPanel Connect network, effective 1 August 2026. This collaboration allows PRUShield Integrated Shield plan policyholders with eligible PRUExtra riders to access day surgery and endoscopy services at the private centre, benefiting from panel advantages.
Mount Elizabeth Royal Square is the first IHH Healthcare facility to join the PRUPanel Connect network. The centre, which opened in 2025, offers hospital-equivalent safety standards, reduced waiting times, and a seamless patient experience. It is strategically located next to Mount Elizabeth Novena Hospital, providing convenience for patients.
Peter Chow, CEO of IHH Healthcare Singapore, expressed satisfaction with the partnership, stating, “We are pleased to partner Prudential to bring Mount Elizabeth Royal Square into the PRUPanel Connect network. This collaboration reflects our shared commitment to improving access to quality private healthcare.”
Prudential Singapore’s CEO, Chan San San, highlighted the benefits for customers, saying, “By adding Mount Elizabeth Royal Square to PRUPanel Connect, we are strengthening our panel ecosystem and giving PRUShield Extra customers more options for specialist day surgery care.”
Eligible Prudential customers can enjoy value-added services, such as cashless admission with an electronic Letter of Guarantee of up to S$15,000, subject to eligibility. This partnership aims to enhance the healthcare journey for policyholders, offering greater assurance and convenience.
