Ant International has announced a collaboration with TNG Digital, operator of TNG eWallet, and easypaisa, Pakistan’s first digital bank, to enhance customer experiences using its AI-as-a-Service platform. The partnership leverages the Alipay+ GenAI Cockpit, an AI innovation platform designed to help financial services businesses build generative AI-driven applications. This initiative aims to improve customer service efficiency and streamline user interactions.
The Alipay+ GenAI Cockpit supports the development of generative AI-powered agents that autonomously handle tasks common in financial services, such as customer service and fraud detection. Farhan Hassan, Chief Digital Officer at easypaisa Digital Bank, highlighted the collaboration’s impact, stating that it “democratises access to easy and convenient digital financial services for millions nationwide,” offering hyper-personalised financial experiences and enhanced security.
Launched in June 2025, the AI platform is built on Ant International’s expertise in financial services, focusing on security and compliance. Jiang-Ming Yang, Chief Innovation Officer at Ant International, expressed enthusiasm for the platform’s potential, noting that it empowers fintechs to automate decisions and deliver smarter financial solutions.
The platform integrates over 20 leading large language models, including Ant International’s Falcon TST AI Model, to build specialised fintech agents. Additionally, Ant International’s AI SHIELD toolkit ensures security and compliance, reducing AI service risks by 90% through continuous monitoring and testing. This collaboration marks a significant step in making digital financial services more accessible and secure.
