Regional News
DBS and SMF partner to decarbonise manufacturing
DBS and the Singapore Manufacturing Federation (SMF) have signed a Memorandum of Understanding (MOU) to accelerate sustainable practices within Singapore’s manufacturing sector. This partnership, announced on 27 February 2025, aims to support 500 small and mid-sized manufacturers over the next two years, providing expertise, resources, and financial solutions to drive emissions reduction and enhance competitiveness in the green economy.
Manufacturing contributes approximately 20% of Singapore’s GDP but is also a significant carbon emitter, responsible for nearly half of the nation’s greenhouse gas emissions. As international markets increasingly prioritise sustainability, manufacturers face pressure to transition to lower-carbon operations. A recent SMF survey found that 91% of manufacturers view sustainability as critical to their global competitiveness.
The partnership will focus on three key pillars:
1. **Training and Upskilling**: DBS and SMF will offer training webinars and workshops to build sustainability awareness across the workforce. A customised industry playbook, supported by SkillsFuture Singapore, will be launched to integrate sustainability into business strategies.
2. **Sustainability Programmes**: DBS will provide a framework through its ESG Ready Programme, whilst SMF will offer on-demand sustainability advisory through its Chief Sustainability Officer-as-a-Service Programme.
3. **Sustainable Financing**: DBS will offer competitive financing options to help manufacturers invest in green technology and infrastructure.
Lim Him Chuan, Singapore Country Head at DBS, stated, “We are pleased to partner with the Singapore Manufacturing Federation to help accelerate the sector’s transformation and ensure its future growth.” Lennon Tan, President of SMF, added, “This MOU marks a significant milestone for SMF as we partner with DBS to champion sustainability in manufacturing.”
This collaboration supports Singapore’s national decarbonisation agenda, positioning the manufacturing sector as a global leader in sustainable practices.
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Singapore-based Fingular and inDrive launch inDrive.Money in Indonesia
inDrive, a global mobility and urban services platform, has launched its financial service, inDrive.Money, in Indonesia, marking its first venture into the Asia-Pacific (APAC) market. This initiative, in collaboration with Singapore-based financial group Fingular and Indonesian Sharia peer-to-peer lending platform Ammana, aims to provide drivers with access to cash funding of up to 10,000,000 Rp for urgent expenses like vehicle repairs and daily necessities.
The service addresses the challenges faced by gig workers in accessing traditional financial services, which often require proof of income. By integrating a fair and transparent financial service directly into the inDrive app, drivers can repay the funding through their rides with a commission of 10% to 15% over a three to five-month period. Mark Loughran, Group President at inDrive, stated, “We are now addressing a similar injustice in financial services, where gig workers are often excluded due to legacy credit scoring models that do not accommodate their needs.”
The pilot phase, which began in late 2024, has shown promising results, with 80% of surveyed drivers expressing interest in the service. The rollout has expanded to major Indonesian cities, including Jakarta, Surabaya, and Bali Island. Maxim Chernuschenko, CEO of Fingular, expressed enthusiasm for the partnership, highlighting the mission to challenge financial injustice with accessible and transparent technologies.
Looking ahead, inDrive sees Indonesia as a strategic market with plans to further expand its urban service offerings, reinforcing its commitment to supporting local communities through innovative solutions.
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Singapore banks report mixed FY 2024 results
Singapore’s three major banks—DBS, OCBC, and UOB—have reported a rise in net income for the financial year 2024, with increases ranging from 6% to 12% year-on-year, largely driven by robust non-interest income growth, according to CreditSights report.
However, the fourth quarter results were weaker compared to the third quarter, attributed to seasonal factors and a high base effect from a surge in trading income.
Net interest margins (NIMs) fell by 2 to 8 basis points year-on-year in FY24. Whilst DBS and UOB expect only slight declines in NIMs for FY25, OCBC anticipates a potential 20 basis point drop, partly due to its more dovish outlook on interest rates. Loan growth was modest, with DBS, UOB, and OCBC reporting increases of 3%, 5%, and 7%, respectively. Looking ahead, DBS and OCBC foresee mid-single-digit loan growth for FY25, whereas UOB is more optimistic with a high-single-digit growth outlook.
Net fee income saw a significant rise, particularly at DBS with a 23% increase year-on-year, driven by wealth management and credit card fees. Asset quality remained stable, though Hong Kong commercial real estate posed some challenges. Credit costs were stable, with DBS, OCBC, and UOB reporting low figures of 14, 19, and 27 basis points, respectively.
DBS has announced plans to reduce its contract and temporary staff by about 4,000 over the next three years, becoming the first Singaporean bank to integrate AI into its workforce. The banks are also recalibrating their regional strategies, focusing on ASEAN markets, particularly the Johor-Singapore Special Economic Zone, to capture growth opportunities.
The implementation of Basel III reform rules on 1 July 2024 has improved the banks’ CET 1 ratios, with UOB now boasting the highest fully-loaded CET 1 ratio among the three. As the banks navigate these challenges, they remain cautiously optimistic about their prospects in the evolving global landscape.
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Crescendo Lab expands AI commerce to Singapore
Crescendo Lab, a Taiwan-based AI technology company, is expanding its operations into Singapore to revolutionise conversational commerce across Southeast Asia. With the conversational AI market expected to surpass US$18b by 2026, Crescendo Lab aims to enhance customer engagement through AI-powered tools integrated with popular messaging platforms like WhatsApp.
The company’s expansion into Singapore is set to empower local businesses by streamlining operations and boosting sales through enhanced customer interactions. Co-founder and CEO Jin Hsueh emphasised Singapore’s pivotal role, stating, “Singapore isn’t just a hub—it’s the heartbeat of Southeast Asia’s digital evolution.”
Crescendo Lab’s Singapore hub will focus on optimising WhatsApp for better customer engagement, leveraging the platform’s 80% penetration rate in the region. The company aims to transform customer interactions into business outcomes, positioning itself as a leader in Southeast Asia’s conversational commerce ecosystem.
Key features of Crescendo Lab’s offering include cross-channel conversation and data consolidation, AI-driven operational efficiency, and reliable high-capacity message delivery. The company’s Message Delivery System ensures 99.99% uptime, handling high-volume outreach whilst prioritising security and fraud prevention.
Crescendo Lab’s innovations have already driven significant growth for businesses such as Click Broker in Thailand and Nissan Taiwan, showcasing the potential for increased user engagement and market reach. As the company continues to expand its global footprint, it remains committed to empowering businesses with AI-driven solutions that foster deeper customer relationships and drive sustainable growth.
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Singapore services sector sees 8.5% growth in Q4 2024
Singapore’s services sector, excluding wholesale trade, retail trade, accommodation, and food services, experienced an 8.5% increase in business receipts in the fourth quarter of 2024 compared to the same period in 2023.
The Singapore Department of Statistics reported that all services industries saw higher business receipts year-on-year, with notable growth in the finance and insurance, transportation and storage, and health and social services sectors.
The finance and insurance industry led the charge, reflecting robust economic activity and increased demand for financial services. Similarly, the transportation and storage sector benefited from heightened logistics and supply chain activities, whilst the health and social services industry saw increased business due to ongoing healthcare demands.
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MSCI report highlights progress in board gender diversity
MSCI has released its Women on Boards and Beyond Progress Report 2024, highlighting notable advancements in gender diversity across corporate boards globally. The report, which has been tracking board gender diversity since 2009, shows that women now hold 27.3% of board seats at publicly listed large- and mid-cap companies worldwide, marking a 1.5 percentage point increase from the previous year.
In the Asia Pacific (APAC) region, significant progress has been made, with Hong Kong and Singapore eliminating all-male boards in 2024. Japan also saw a reduction, with only one all-male board remaining. Moeko Porter, APAC Corporate Governance Research Lead at MSCI, noted that 11 out of 13 APAC markets covered by the MSCI AC Asia Pacific Index experienced an increase in companies with at least 30% female directorships.
Despite these gains, the report highlights a decline in female representation at the CEO and CFO levels in APAC, with a decrease of 0.2 and 0.8 percentage points, respectively. However, New Zealand, Japan, and Hong Kong recorded increases in female CEOs, whilst Thailand, Malaysia, and New Zealand saw rises in female CFOs.
The report also emphasises the importance of nomination committees in shaping board composition. In APAC, only 18.1% of companies had nomination committees chaired by women, compared to 26.3% globally. Porter stated, “Nomination committees can be pivotal in shaping board composition.”
MSCI’s findings suggest that companies with at least 30% female directors achieved cumulative returns 18.9% higher than those without, indicating a positive correlation between gender diversity and financial performance. As gender diversity continues to improve, the report underscores the ongoing challenges in achieving balanced representation in leadership roles.
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7-Eleven launches app to enhance shopping experience
7-Eleven Singapore has unveiled a new mobile application designed to enhance customer convenience and offer exclusive deals. The app, launched on 27 February 2025, integrates seamlessly into users’ daily routines, providing features such as EasyCollect, SaverStamps, ValuePacks, and the Kawaii Collection.
EasyCollect allows customers to order and pay ahead, picking up items from over 450 stores across Singapore in just three steps. SaverStamps rewards loyalty by allowing users to collect stamps with purchases, redeemable for free products and exclusive rewards. ValuePacks offers bulk-buy vouchers for popular items like Betagro Chicken and Hanjuku eggs, enabling significant savings. The Kawaii Collection gives users first access to exclusive 7-Eleven merchandise, including Pokémon and Sanrio favourites.
The app also links with the yuu Rewards Club, allowing customers to earn points with every purchase. Anushree Khosla, Managing Director of 7-Eleven Singapore, stated, “We wanted to elevate convenience for our customers by bringing our stores, products, and offerings even closer to them through EasyCollect and help them save money through our SaverStamps and ValuePacks.”
Available on the Apple App Store and Google Play Store, early adopters can enjoy welcome coupons offering discounts on minimum spends. To celebrate the launch, 7-Eleven has partnered with YouTube sensation Jian Hao Tan to release a new jingle, “Just One App,” across social media platforms.
The app promises to revolutionise the shopping experience for Singaporeans, offering a blend of convenience, savings, and fun.
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ResMed survey reveals Singapore’s sleep challenges
ResMed’s fifth annual Global Sleep Survey has highlighted a significant sleep crisis in Singapore, with one in three residents choosing to endure poor sleep rather than seek help.
The survey, which included 1,000 Singaporean respondents out of 30,026 globally, reveals that stress is the leading cause of sleep disruption for 65% of Singaporeans, followed by anxiety at 51% and financial pressures at 35%.
The findings underscore the broader implications of sleep deprivation, linking it to workplace burnout, relationship issues, and long-term health risks. Despite the global trend of 71% of employed individuals calling in sick due to poor sleep, Singaporeans report a lower tendency, with more than half stating they rarely or never take sick leave for this reason.
The survey also sheds light on the phenomenon of “sleep divorce,” where nearly half of Singaporean couples have opted to sleep separately to improve sleep quality. This trend is more pronounced in Singapore compared to the global average of 18% of couples sleeping apart due to snoring and restlessness.
Carlos M. Nunez, ResMed’s Chief Medical Officer, emphasised the importance of addressing sleep issues: “Sleep is as vital to health as diet and exercise, yet millions struggle in silence.” The survey calls for increased awareness and proactive measures to tackle sleep health, as 89% of respondents acknowledge the benefits of good sleep, yet only 24% take immediate action to address sleep issues.
The survey’s insights highlight an urgent need for both individuals and employers to prioritise sleep health, potentially improving productivity and overall well-being.
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Winking Studios reports 8.9% revenue growth in FY2024
Winking Studios, a leading game art outsourcing and development company, has announced an 8.9% increase in revenue for the financial year ending 31 December 2024. This growth is attributed to strong demand and strategic acquisitions, including On Point Creative and Pixelline, which contributed significantly to the company’s performance.
The company reported a revenue of $31.9m, up from $29.3m in FY2023. Despite the integration costs of new acquisitions, the gross margin slightly increased to 29.7%. The company maintained a healthy balance sheet with cash and cash equivalents of $41.3m and no borrowings by the end of the year.
Johnny Jan, Executive Director and CEO of Winking Studios, highlighted the company’s robust performance, stating, “We have continued to benefit from strong demand for our services from our blue-chip customer base, which, together with our team’s exceptional operational execution, has driven both revenue growth and resilient performance during FY2024.”
The company also completed a dual listing on the London Stock Exchange and a private placement in Singapore, raising $29.9m to support its global growth and merger and acquisition strategy. Looking ahead, Winking Studios plans to expand its market share in the art outsourcing sector with the proposed acquisition of Mineloader, enhancing its presence in the console games market.
With a strong project pipeline and a focus on diversifying its customer base in the US, Europe, UK, and Japan, Winking Studios is poised for continued growth in the rapidly expanding global gaming industry.
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CDL chairman addresses boardroom governance crisis
City Developments Limited (CDL) is embroiled in a corporate governance crisis as its Executive Chairman, Kwek Leng Beng, has raised serious concerns over recent boardroom manoeuvres. In a statement, Kwek accused Sherman Kwek, Philip Lee, Wong Ai Ai, and other directors of attempting to consolidate control of the board by bypassing the Nomination Committee (NC) and making unauthorised changes to board composition and governance.
The controversy began on 28 January 2025, when an email was sent nominating two additional independent directors without prior NC consultation. Despite objections from NC Chairman Chong Yoon Chou, a board meeting was requisitioned to push through these appointments. Legal advice received by the board highlighted that bypassing the NC could lead to non-compliance with governance codes, yet a Directors’ Resolution in Writing was circulated and approved on 7 February 2025.
Kwek has responded by filing court papers to address what he describes as an “attempted coup” and restore corporate integrity. He also announced plans to replace the CEO at an appropriate time, citing past financial missteps under Sherman Kwek’s leadership, including a $1.9b loss in 2020 and a 94% profit decline in the first half of 2023.
To stabilise CDL, Kwek proposes appointing Kwek Eik Sheng as interim CEO and reinforcing governance frameworks. He emphasised the importance of transparency and due process, urging shareholders to support efforts to safeguard CDL’s future. The situation remains tense, with potential implications for the company’s governance and leadership structure.
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