Singapore’s financial institutions are at the forefront of artificial intelligence (AI) deployment and technological advancement, according to Finastra’s Financial Services State of the Nation 2026 survey. The study, which included responses from senior leaders across 11 global markets, highlights Singapore’s superior performance in AI readiness, cloud enablement, and technology capability.
The survey found that 64% of Singapore’s financial institutions are actively deploying AI in key business functions, moving beyond pilot projects to operational implementation. Additionally, 35% are in the process of piloting or researching AI, indicating a robust pipeline for innovation. This commitment to AI is further supported by a modernised technology landscape, with 71% of respondents rating their core technology infrastructure as superior to their peers.
Chris Walters, CEO of Finastra, commented, “Singapore institutions are showing what AI execution at scale really looks like. This is not about isolated pilots. It is about embedding AI into core operations, supported by modern infrastructure, strong data foundations, and disciplined governance.”
The survey also revealed that 83% of Singapore’s financial institutions plan to invest in customer experience and personalisation initiatives, such as real-time payments and 24/7 chatbots. Furthermore, 55% of these institutions host their operations in the cloud, with an additional 30% using hybrid environments, showcasing a strategic shift towards scalable and secure infrastructure.
Singapore’s readiness for technological and cultural change is evident, with 84% of organisations prepared for ongoing transformation. This positions Singapore’s financial sector to maintain its competitive edge in the evolving global landscape.
