Zoho Corporation has unveiled a suite of new AI tools, including the Zia Large Language Model (LLM), aimed at boosting operational efficiency for businesses. The announcement, made on 28 July 2025, highlights Zoho’s commitment to developing proprietary technology that safeguards customer data whilst offering advanced AI functionalities.
The Zia LLM, developed in-house using NVIDIA’s AI platform, features three models with billions of parameters, tailored for various business applications such as data extraction and code generation. This model is designed to optimise performance based on user context, ensuring efficient resource management.
In addition to Zia LLM, Zoho has launched two Automatic Speech Recognition models for English and Hindi, promising up to 75% better performance than existing models. These tools are part of Zoho’s broader strategy to integrate AI deeply into its platform, enhancing user experience without compromising data privacy.
The company has also introduced Zia Agent Studio, a no-code builder allowing users to create AI agents that can be deployed across Zoho’s ecosystem. The Agent Marketplace now offers 25 prebuilt agents, including a Revenue Growth Specialist and a Deal Analyser, to streamline various business functions.
Zoho’s AI advancements are set to roll out to customers by the end of 2025, with a focus on expanding language support and introducing new AI capabilities. As Zoho continues to innovate, it aims to provide businesses with tools that enhance productivity whilst maintaining robust data protection.
“`
