Travelex has introduced its Same Rate Guarantee at Singapore’s Changi Airport, allowing customers to sell back unused travel money at the same exchange rate they initially purchased it. This service, available for a fee of $7.30 (S$10), covers all major currencies and is valid for 21 days from the original transaction date.
The initiative addresses the issue of unspent foreign currency, with research indicating that billions of dollars remain unused in households worldwide. In the UK, for example, households hold over $3.41 billion (S$4.67 billion) in leftover currency. The Same Rate Guarantee, already available in the UK, aims to encourage travellers to return unused currency to circulation and offers peace of mind against market volatility.
Batu Dölay, Managing Director of Travelex Middle East, Türkiye, and South-East Asia, stated, “Holidaymakers often put off selling their unused travel money due to variable exchange rates. With our Same Rate Guarantee, Travelex is offering customers the peace of mind to travel and spend as they wish, knowing they can sell back their original currency at the same rates.”
Travelex has been operating at Changi Airport since 2016 and currently has 15 locations across arrivals, departures, and the transit area. Changi Airport, a major transport hub in Southeast Asia, welcomed 67.7 million passengers in 2024, marking a 15% increase from the previous year. This new service is expected to enhance the travel experience for passengers by providing a convenient financial solution.
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