e-pay by NTT DATA has announced the relocation of its Sarawak operations to a new office in Kuching, Malaysia, as of 25 September 2025. This strategic move aims to bolster the company’s ability to serve retail partners and customers across East Malaysia more effectively.
As the largest prepaid top-up and bill collection network in Malaysia, e-pay continues to expand its presence nationwide. The new office is set to provide merchants in Sarawak and beyond with secure, convenient, and reliable electronic payment services. This development is part of e-pay’s ongoing efforts to support businesses of all sizes in meeting the increasing demand for digital transactions and in-store services.
e-pay by NTT DATA empowers thousands of merchants across Malaysia with a comprehensive electronic payment ecosystem. The services offered include mobile reloads, bill payments, game credits, loan repayments, e-wallet top-ups, and travel and entertainment reloads. The company handles over 15 million transactions each month, establishing itself as a trusted provider of seamless in-store digital services.
As a subsidiary of NTT DATA Payment Services, e-pay operates not only in Malaysia but also in Thailand and the Philippines, further solidifying its position as a leading payment solutions provider in the region. The new office in Kuching underscores e-pay’s commitment to enhancing its service delivery and supporting the digital payment needs of its clients.
