Ninja Van Malaysia has significantly enhanced its warehouse operations by integrating Zebra Technologies’ advanced warehousing solutions. The logistics provider, serving nearly 25 million recipients across Malaysia, has modernised its fulfilment processes to accommodate the growing demands of e-commerce and B2B clients.
The implementation of Zebra’s TC2 series mobile computers and the AC2 WAVE Warehouse Management System (WMS) has enabled Ninja Van to double its scanning speed, achieving 30 to 60 scans per minute. This improvement addresses the challenges of high order volumes and time-sensitive dispatch schedules, ensuring seamless operations without delays during peak periods.
Zebra’s ZD200 series desktop printers have also been deployed, allowing for the instant generation of accurate shipping labels. This advancement has virtually eliminated customer complaints related to missed or delayed deliveries, as labels remain legible throughout the delivery process.
Tzi Zhao Lee, Director of Supply Chain and Partnerships at Ninja Van Malaysia, highlighted the benefits: “With faster scanning and a system that keeps everything flowing seamlessly, our operations are now smoother, more efficient, and truly exceptional.”
The collaboration with Zebra Technologies underscores the importance of equipping logistics providers with the right technology to enhance productivity and service reliability. Joelle Booi, Country Lead for Singapore at Zebra Technologies, noted that Ninja Van Malaysia’s success demonstrates how modernising operations at scale can overcome peak-volume challenges and improve workforce morale.
This strategic move positions Ninja Van Malaysia to better serve its clients, ensuring efficient and reliable delivery services across the nation.
