Singapore’s Dyna.Ai, in collaboration with Dolbix Consulting and Nikkoku Soft, has announced a pilot programme for an AI-powered insurance sales support platform, set to launch in August 2026 across Toyota Corolla Kagawa dealerships in Japan. This initiative seeks to tackle the ongoing labour shortages and stringent compliance requirements in Japan’s automotive retail industry.
The pilot will be tested in live showroom environments, focusing on enhancing the efficiency of sales representatives. It introduces features such as instant policy lookup, compliance checklists, and automatic discussion summaries, which aim to streamline administrative tasks and ensure compliance with Japan’s Insurance Business Act. These tools are designed to help sales staff manage the increased workload resulting from staffing shortages, as highlighted by a Teikoku Databank survey indicating that over 50% of Japanese companies face such challenges.
Joe Shiba, President of Dyna.Ai Japan, stated, “This partnership shows how enterprise AI can be tailored to solve specific operational bottlenecks in regional retail markets.” The platform is built to comply with local regulatory standards, including the Act on the Protection of Personal Information, whilst supporting licensed insurance representatives.
The pilot reflects a broader trend towards embedded finance, with the global market projected to reach $588.49b by 2030, according to Grand View Research. Following initial testing, the companies plan to introduce advanced features later in 2026, paving the way for a nationwide rollout.
