MiCare Sdn. Bhd., Malaysia’s leading Third-Party Administrator, has launched MiCare 360, a digital platform designed to enhance healthcare access for its members. Accessible through the MyMed app, the platform allows users to connect with registered General Practitioners (GPs) for teleconsultations and receive medication directly from clinics, with options for home delivery.
MiCare 360 aims to improve continuity of care by enabling patients to reconnect with previous panel GPs for ongoing treatments. The platform, developed in consultation with the Malaysian Medical Association, adheres to the Ministry of Health Malaysia’s guidelines, ensuring compliance with professional standards.
The initiative marks a significant step in MiCare’s ongoing efforts to leverage technology for better healthcare delivery. Moses Hee, MiCare’s Group CEO, stated, “As we celebrate our 20th anniversary, the launch of MiCare 360 marks another significant milestone in our vision to shape a smarter, more connected and sustainable healthcare ecosystem for our trusted network of more than 15 million members.”
Currently, MiCare 360 is onboarding medical practitioners in the Klang Valley, with plans for a nationwide rollout. Within the first week, approximately 1,000 doctors have joined the platform, highlighting its rapid adoption.
Founded in 2006, MiCare has been at the forefront of medical claims administration and digital healthcare solutions in Malaysia, serving over 15 million members through partnerships with insurers and corporate clients. The launch of MiCare 360 underscores its commitment to providing accessible and affordable healthcare services.
