The American Chamber of Commerce in Singapore (AmChamSG) has unveiled its 2025 Manpower Survey findings at the Human Capital Conference, highlighting significant workforce changes driven by artificial intelligence (AI). The survey, developed with the Centre for Creative Leadership, reveals that over 40% of companies expect to reduce headcount within the next year, particularly in data analytics, customer service, and finance. Additionally, nearly half of the companies foresee job reductions due to AI adoption over the next two years.
The survey also notes a positive trend in narrowing skill gaps among mid-level local talent, particularly in creativity, adaptability, entrepreneurial thinking, and communication. However, a lack of global exposure remains a barrier, with 46% of companies citing it as a major constraint for Singaporeans and permanent residents in attaining senior leadership roles.
Hybrid work adoption is another key finding, with 56% of companies fully embracing flexible work policies. Employers are also investing in structured training and mentorship programmes to bolster the local talent pipeline. Elisa Mallis, Global Vice President of Research Innovation at the Centre for Creative Leadership, stated, “The survey results affirm that progress happens when stakeholders—government, industry leaders, and workers—move together.”
AmChamSG also recognised outstanding graduates from the Singapore University of Social Sciences at the conference, underscoring its commitment to nurturing future business leaders. CEO Hsien-Hsien Lei emphasised the importance of such talent, noting their resilience and adaptability. The full survey results are available on AmChamSG’s website.