Dmall Inc, a leading provider of digital retail solutions, has successfully implemented its AI-driven retail platform across 87 Cold Storage stores in Singapore. This collaboration marks a significant milestone in the digital transformation of Southeast Asia’s retail sector. The project, completed in just seven months, integrates multiple systems into a unified platform, enhancing supply chain, merchandising, and store operations.
The platform’s deployment has already shown promising results, with Cold Storage Singapore’s Managing Director, Lim Boon Chiong, noting improvements in product availability and replenishment. “The transition was completed with minimal disruption to our operations,” he stated, highlighting the enhanced visibility across the supply chain and store network. This has led to more consistent store execution and a reliable customer experience.
Dmall’s platform is designed to address the operational complexities faced by retailers in Southeast Asia, a region known for its dynamic yet challenging retail market. By integrating AI-driven capabilities, Dmall aims to help retailers build more adaptive and efficient operations. Zhongwei Ren, Partner and Chief Strategy Officer of Dmall, emphasised the importance of operational integration and AI in creating scalable retail solutions.
Looking ahead, Dmall and Cold Storage Singapore plan to extend their partnership to include fuel and convenience store formats by June 2026. This expansion reflects their shared commitment to enhancing operational value across various retail formats. Founded in 2015, Dmall continues to advance retail technology, serving nearly 600 clients across 11 countries and regions.
