As Singaporean companies push for productivity through artificial intelligence (AI), a new report by TELUS Health reveals that unsupportive workplace cultures and financial pressures are significantly impacting employee productivity. The Mental Health Index indicates that the national mental health score remains stagnant at 62.0, with productivity losses costing employers up to 65.2 days per worker each year.
The report highlights a disconnect between technological investments and employee wellbeing. Haider Amir, Director Asia at TELUS Health, emphasised, “When people’s mental health declines, their productivity declines with it.” The findings show that 41% of workers report their mental health negatively affects their work, with younger workers aged 20 to 29 recording the lowest mental health scores.
Financial insecurity is a major concern, with 23% of workers lacking emergency savings. This group scores significantly lower on the mental health index, underscoring the need for systemic support such as financial literacy and comprehensive benefits. Cost is the most cited barrier to accessing mental health support, affecting 54% of workers.
AI adoption is widespread, with 76% of workers using AI tools regularly. However, those whose employers discourage AI use report the lowest mental health scores. As Singapore accelerates AI integration, the report stresses the importance of managing its rollout to ensure workforce wellbeing.
The findings call for a balanced approach, where organisations support both technological advancements and employee mental health to achieve true productivity gains.
