Yealink, a leader in Unified Communications and Collaboration solutions, has inaugurated its Global Operational Headquarters and Customer Experience Centre (CEC) in Singapore. This move underscores Yealink’s commitment to enhancing its global operations and local service capabilities, leveraging Singapore’s strategic location and robust infrastructure.
The opening ceremony, attended by key figures such as Jay Liu, Executive Vice President of Yealink, and Ng Ming Liang from the Singapore Economic Development Board, highlighted the significance of Singapore as a strategic hub for Yealink’s global operations. Jay Liu stated, “Singapore represents more than a regional office for Yealink. It is an important operational hub that supports our global service capabilities, trusted operations, and localised customer engagement.”
The new headquarters will facilitate various strategic functions, including market enablement, operational coordination, and cloud service management. The CEC will offer hands-on product demonstrations and training programmes, enhancing local customer engagement and collaboration with Singapore’s business ecosystem.
Yealink’s decision to expand in Singapore is driven by the city-state’s mature operational capabilities and stringent data protection regulations, making it an ideal location for the Yealink Management Cloud Service. This expansion marks a new chapter in Yealink’s global journey, focusing on trust, innovation, and long-term partnerships.
With over 25 years in the industry, Yealink continues to be a trusted global technology partner, serving customers in more than 140 countries. The Singapore expansion reinforces its commitment to customers and partners across Southeast Asia and the Asia-Pacific region.
