Blackpanda has been awarded the Frost & Sullivan 2025 Company of the Year for Incident Response Excellence in Asia-Pacific for the second year running. This accolade recognises the firm’s innovative approach to cyber emergency response amidst a surge in cyberattacks across the region. Blackpanda’s IR1 subscription, which offers fixed-cost, service-level agreement-backed incident response, has seen triple-digit growth since its launch in 2023, making expert cyber assistance more accessible to small and medium enterprises (SMEs).
Traditional incident response services, costing between $25,000 and $100,000 per incident, often exclude SMEs from accessing necessary support. Blackpanda’s IR-1 subscription addresses this gap by providing 24/7 expert response, continuous vulnerability scanning, and embedded cyber insurance through a unified software-as-a-service (SaaS) platform. Founder and CEO Gene Yu stated, “IR-1 is making digital emergency response as accessible as roadside assistance, protecting businesses across Asia that were previously left defenceless.”
The company’s Assurance-to-Insurance (A2I) approach integrates immediate response with financial protection, eliminating silos between responders, insurers, and forensic providers. This model allows for faster containment, reduced premiums, and the elimination of incident response deductibles. Blackpanda’s strategy includes embedding IR1 subscriptions into telecommunications packages and enterprise hardware, extending protection to consumers and SMEs through trusted regional providers.
With strategic hubs in Singapore, Tokyo, Hong Kong, and Manila, Blackpanda is committed to making cyber emergency response an essential safeguard for businesses across Asia. As Yu added, “Our second consecutive award validates that subscription-based, partner-driven democratisation is the future of cyber resilience in Asia.”
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