Credit Bureau Singapore (CBS) and Experian Information Services Malaysia have signed a Memorandum of Understanding (MOU) to establish a cross-border credit reporting service. This initiative, announced on 9 June 2026, seeks to facilitate the exchange of credit information for individuals with financial activities in both Singapore and Malaysia, thereby supporting economic integration and financial inclusion.
The collaboration aligns with the Johor-Singapore Special Economic Zone’s focus on digital industries and aims to bolster the digital financial services ecosystem. By enabling a structured exchange of credit data, the MOU is expected to improve access to financial products for consumers and provide financial institutions with a comprehensive view of applicants’ financial obligations.
Key elements of the proposed framework include secure mechanisms for consumer consent, data protection compliance, and commercial models for sustainable implementation. William Lim, Executive Director of CBS, highlighted the importance of evolving credit information systems to reflect cross-border realities, stating, “This collaboration represents an important step towards enabling more seamless and responsible access to credit for consumers.”
Dawn Lai, CEO of Experian Malaysia, emphasised the role of trusted data collaboration in strengthening digital financial ecosystems. The initiative is expected to benefit digital-native workers and entrepreneurs, offering them fairer credit assessments and reducing the risk of cross-border fraud.
Both CBS and Experian Malaysia are committed to adhering to legal and regulatory frameworks to ensure responsible implementation. The MOU includes confidentiality provisions to safeguard exchanged information, marking a significant step towards enhanced financial cooperation between the two nations.
