Grab has announced updates to its Cross-Border SG-JB (Beta) pilot, which has completed over 1,000 rides since its launch on 4 May 2026. The service, connecting Singapore with areas in Malaysia such as Johor Bahru and Iskandar Puteri, now features a shortened advance booking window and streamlined return bookings. Passengers can book rides just six hours in advance, down from the previous 12-hour requirement. Additionally, an automated notification will prompt passengers to book their return journey immediately after securing their initial ride.
Alvin Wee, Senior Director of Transport & Country Operations at Grab Singapore, expressed gratitude to passengers and taxi driver-partners for their feedback, which has been instrumental in shaping these updates. “With the June holidays coming, we expect an increase in Singapore-Malaysia trips among families and friends, and we look forward to supporting such travel needs,” he said.
To encourage more commuters to try the service during the upcoming school holidays, Grab is increasing its cross-border ride discount to up to 30% from 29 May to 28 June 2026, up from the initial 20% discount offered earlier in May. As the first platform to receive the Cross-Border Ride-Hail Service Operator Licence under the enhanced Cross-Border Taxi Scheme, Grab aims to refine its operations and deliver a reliable service by working closely with regulators, taxi driver-partners, and passengers.
