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Industry News

Aviation

Malaysia Airlines boosts brand value by 27%

Malaysia Airlines has announced a continued focus on operational consistency and customer flexibility, achieving an on-time performance (OTP) above 90% throughout April 2026. This marks the second consecutive month the airline has surpassed its 85% OTP target, reflecting improvements in boarding processes and on-ground support. The airline also reported a 30% year-on-year increase in passenger traffic in March, with an additional 8% growth in April.

Bryan Foong, Chief Executive Officer of Airline Business from Malaysia Aviation Group, stated, “We recognise that travellers today are navigating a more uncertain environment, and that reliability and flexibility remain important when planning their journeys.”

In response to evolving travel needs, Malaysia Airlines has launched the “Now Boarding” campaign, which includes flexible fare options and value-added benefits. The Flex fare family allows unlimited flight changes without extra fees, whilst child fares and onboard activity packs enhance family travel experiences. Exclusive benefits are available for bookings made through the airline’s website or app, including savings for Enrich members and cashback offers.

The airline’s brand value has increased by 27% to $771m, according to the Brand Finance Airlines 50 2026 report, with Malaysia Airlines climbing four places to rank 41st globally. This growth is attributed to the airline’s focus on delivering a premium, customer-centric experience.

Malaysia Airlines plans to build on these efforts to further enhance the travel experience across its network.


Financial Services

Tencent Cloud disrupts Malaysian banking with AI

Tencent Cloud has announced a strategic partnership with Ryt Bank to introduce AI-powered banking solutions in Malaysia. This collaboration aims to revolutionise the digital banking landscape by integrating advanced artificial intelligence (AI) technologies into Ryt Bank’s services, enhancing customer experience and operational efficiency.

The partnership will leverage Tencent Cloud’s robust AI capabilities to offer personalised banking services, streamline operations, and improve security measures. By harnessing AI, Ryt Bank intends to provide its customers with more intuitive and efficient banking experiences. The initiative is expected to cater to the growing demand for digital banking solutions in Malaysia, driven by increasing smartphone penetration and a tech-savvy population.

Poshu Yeung, Senior Vice President of Tencent Cloud International, stated, “We are thrilled to partner with Ryt Bank to bring cutting-edge AI technology to the Malaysian banking sector. This collaboration underscores our commitment to driving digital transformation in the financial industry.”

The integration of AI into banking services is anticipated to not only enhance customer satisfaction but also reduce operational costs for Ryt Bank. By automating routine tasks and providing data-driven insights, the bank aims to optimise its resources and focus on strategic growth.

As digital banking continues to gain traction, the partnership between Tencent Cloud and Ryt Bank is poised to set a new standard in the industry. The collaboration highlights the potential of AI in transforming traditional banking models and meeting the evolving needs of consumers.


Information Technology

Bonree launches AI-driven Bonree ONE 4.0 at DCCI

Bonree is set to launch its latest innovation, Bonree ONE 4.0, at the Digital Cloud & Datacentre Convention & Exhibition (DCCI) Malaysia 2026 on 12 May. This event, held at the Kuala Lumpur Convention Centre, is a key platform for digitalisation and cloud computing in Southeast Asia. Bonree’s new product aims to redefine enterprise operations with AI-driven observability, addressing the complexities of modern IT architectures.

The launch will feature a keynote speech by Bonree’s Product Director, Anhui He, titled “Intelligent Observability Reimagined: How AI is Redefining Operations with Bonree ONE 4.0 2026.” He will discuss the shift from traditional monitoring to intelligent decision-making facilitated by AI. Bonree ONE 4.0 is designed for the AI-native era, offering capabilities such as a unified intelligent entry point, full-chain large language model (LLM) observability, and multi-agent intelligent collaborative fault diagnosis.

Bonree’s new system promises to enhance operational systems by providing real-time tracking of model calls, token consumption, and session activity. The company, a leader in China’s Application Performance Management and observability market, is expanding globally with operations in Hong Kong SAR, Singapore, and Malaysia. Bonree ONE 4.0 is part of its strategy to lead industry innovation and improve intelligent operations efficiency.

With over 1,000 clients worldwide, Bonree leverages its technology portfolio, including 57 patents and 135 software copyrights, to deliver intelligent monitoring and adaptive alerting systems. The company aims to continue strengthening its market influence and technological capabilities in the global observability space.


Insurance

HDI Global achieves eightfold premium growth

Corporate and speciality insurer HDI Global has celebrated a decade of operations in Malaysia, marking significant growth and a commitment to future expansion. Since establishing its presence in 2016 through a Labuan branch, HDI Global has seen its gross written premiums increase nearly eightfold from 2019 to 2025. The company has become a trusted partner in complex sectors such as Energy & Power and Construction.

In April 2026, HDI Global’s Kuala Lumpur Marketing Office received regulatory approval to operate as a Co-Located Office. This development allows the company to conduct underwriting, risk management, and other key activities directly in the Malaysian market. The move is part of HDI Global’s strategy to deepen its engagement with local clients and brokers.

HDI Global is also investing in capability-building within Malaysia’s insurance sector. Its training programmes, accredited by the Asian Institute of Insurance and the Malaysian Insurance and Takaful Brokers Association, support Continuing Professional Development.

Marketing Director T. Sivapalan Tharmapalan highlighted the company’s growth, stating, “What began as a reinsurance platform has developed into a robust local presence.” Managing Director Alex Tarantino added, “With the growing demand for speciality insurance solutions, we see significant opportunity to enhance our capabilities in Malaysia.”

Looking ahead, HDI Global aims to expand its business lines and core functions in Malaysia, guided by its Xcelerate29 strategy, to meet evolving client needs and reinforce its position as a trusted partner.


Financial Services

CIMB strengthens leadership with Mak Joon Nien appointment

CIMB Group Holdings Berhad has announced the appointment of Mak Joon Nien as Chief Executive Officer of Growth Markets and CEO of CIMB Singapore, pending regulatory approval. Mak will also join the CIMB Group Executive Committee, focusing on accelerating business growth and enhancing cross-border connectivity in Singapore, Thailand, and Cambodia.

Mak, who brings nearly 30 years of international banking experience, will be based in Singapore. His career began with Standard Chartered in 1997, where he became the first Malaysian CEO of Standard Chartered Malaysia in 2022. He has extensive experience in mergers and acquisitions and leveraged finance, having spent 15 years in Singapore before returning to Malaysia in 2017 to lead Corporate, Commercial, and Institutional Banking.

Novan Amirudin, Group CEO of CIMB Group, expressed confidence in Mak’s ability to advance the Group’s Forward30 strategy. “Mak’s deep regional experience and strong execution track record will accelerate our ambition in cross-border banking, regional wealth management, and investment advisory,” Amirudin stated.

CIMB, one of ASEAN’s leading banking groups, aims to strengthen its ASEAN franchise and position itself as a top-of-mind bank in the region by 2030. With a market capitalisation of approximately RM89 billion as of 31 December 2025, CIMB operates across ASEAN and beyond, with a significant presence in China, Hong Kong, and the UK.


Commercial Property

Coronation Square breaks ground in Johor Bahru, marks milestone in city centre development

The groundbreaking of Coronation Square Mall and two residential blocks in Johor Bahru marks a significant step in transforming the city centre into a bustling regional destination. The event, held on 7 May 2026, was attended by notable figures including YAB Dato’ Onn Hafiz bin Ghazi, Menteri Besar of Johor, and Ng Kuan Khai, Singapore’s Consul-General to Johor Bahru.

Strategically positioned in Johor Bahru’s city centre, Coronation Square will connect directly to the upcoming Johor Bahru-Singapore Rapid Transit System (RTS), enhancing cross-border mobility and establishing the development as a key business and lifestyle gateway. The project will feature the largest retail mall in the city, alongside residential, hospitality, medical, and commercial facilities.

Datuk Patrick Lim, Managing Director of Coronade Properties, stated, “Today’s groundbreaking marks the next phase of our vision to shape Johor Bahru into a connected and vibrant city centre. We are creating an ecosystem that supports businesses, creates jobs, and serves the daily needs of the community.”

In conjunction with the event, the Singapore Retailers Association (SRA) and CapitaLand Investment (CLI) signed a Memorandum of Understanding to aid Singapore retailers in expanding into Johor Bahru. This collaboration will facilitate market entry opportunities and provide insights into the local consumer landscape.

Vivien Lim, Vice President of SRA, highlighted Johor Bahru’s potential as a promising market for regional expansion. Tan Mui Neo, Managing Director at CLI, added that the partnership aims to connect retailers with market insights and opportunities, reflecting Coronation Square’s ambition to be “Where the World Meets Johor.”

As infrastructure improvements continue, Coronation Square is poised to play a pivotal role in Johor Bahru’s growth as a connected regional destination.


Energy & Offshore

EXIM Bank tackles water crisis for Orang Asli in Johor

Export-Import Bank of Malaysia Berhad (EXIM Bank), a subsidiary of Bank Pembangunan Malaysia Berhad (BPMB) Group, has launched a solar-powered water purification system for the Orang Seletar community in Kampung Orang Asli Pasir Salam, Johor. This initiative aims to provide clean water to approximately 250 residents, aligning with the MADANI Economic Framework’s focus on inclusive development.

The project, driven by EXIM Bank’s Southern Regional Office, reflects the bank’s commitment to impactful community initiatives beyond its financial services. Zakiah Mat Esa, Chief Sustainability Officer of BPMB Group, highlighted the importance of such initiatives, stating, “As sustainability and inclusive development continue to gain greater global importance, initiatives such as this demonstrate how practical and scalable solutions can deliver meaningful outcomes whilst strengthening community resilience at the grassroots level.”

Implemented in collaboration with FCubed (Asia) Sdn. Bhd. and technology partner TierraBlue, the project supports the United Nations Sustainable Development Goal 6 (SDG 6) and Malaysia’s Twelfth Malaysia Plan. The Cubed Carocell 3000 Solar Water Farm, central to the initiative, operates without electricity or chemicals, producing at least 50 litres of clean water daily for 40 to 50 residents.

This initiative not only addresses immediate water needs but also serves as a model for future collaborations, reinforcing EXIM Bank’s dedication to sustainable development and community resilience.


Financial Services

CIMB offers first-of-its-kind salary account

CIMB Bank Berhad has introduced a pioneering salary account that includes complimentary Takaful protection, aiming to bolster financial resilience among Malaysia’s workforce. This innovative offering, part of the CIMB@Work programme, provides salaried individuals with up to RM200,000 in Takaful coverage for 36 critical illnesses, including cancer and heart attack, without additional costs or administrative hurdles.

The Takaful protection, underwritten by Sun Life Malaysia Takaful Berhad, also covers death and total and permanent disability. Account holders must maintain a monthly average balance of at least $530 (RM2,500) to qualify and sustain coverage. Notably, no health screening is required, except for pre-existing conditions.

Steven Sim Chee Keong, Malaysia’s Minister of Entrepreneur Development and Cooperatives, highlighted the initiative’s potential impact on small and medium enterprises (SMEs), which employ nearly half of Malaysia’s workforce. “The CIMB@Work programme is expected to benefit SMEs and their employees by providing accessible and practical financial protection,” he stated.

CIMB’s Group Consumer Banking CEO, Haniz Nazlan, emphasised the bank’s commitment to customer-centric innovation. “The CIMB Salary Account empowers Malaysian employees to build structured financial protection through their salary accounts in a simple, affordable, and transparent way,” he said.

In addition to Takaful coverage, eligible users can enjoy lower credit card qualification requirements and reduced financing rates. The launch includes a limited-time promotion doubling Takaful coverage for critical illnesses from May to July 2026.


Economy

Sabah leverages Singapore ties for trade dominance

The Sabah Trade and Tourism Office Singapore (STTOS) is reinforcing Sabah’s status as a key regional hub for trade, tourism, and investment through strategic initiatives and collaborations with Singapore. These efforts, spanning from 2022 to early 2026, aim to position Sabah as a gateway to the BIMP-EAGA region and a destination for sustainable economic growth.

Over the past year, STTOS has spearheaded several initiatives to bolster bilateral ties. Notable milestones include the Sabah Fest Singapore Edition, which highlighted Sabah’s cultural and trade potential, and the Market Readiness Seminar in Sandakan, designed to help Sabahan businesses enter the Singapore market. Additionally, Sabah’s participation in regional platforms such as SEMICON SEA and SMEICC has further positioned it as an emerging investment destination.

STTOS is actively promoting Sabah as a destination for high-value, low-impact investments, particularly in sectors like manufacturing, the blue economy, and eco-tourism. This focus aligns with global trends towards sustainability and resilience, offering a unique value proposition for investors.

The office continues to facilitate business matching, market entry support, and investment engagement, strengthening economic ties between Sabah and Singapore. Recent collaborations with the Singapore Business Federation and government agencies highlight the growing interest of Singaporean companies in expanding into Sabah, underscoring the region’s appeal as a sustainable investment destination.


Leisure & Entertainment

Activate disrupts Malaysia’s gaming market

Activate, North America’s fastest-growing interactive gaming experience, has launched its first Malaysian location in Kuala Lumpur. The venue, situated inside Pavilion Bukit Jalil, is a collaboration with Kara Holdings, a Southeast Asia-based entertainment group.

The 1,300 m² facility boasts 12 game rooms and over 800 levels, offering players a mix of physical and mental challenges. Teams of two to five players navigate through rooms, using reflexes, intelligence, and teamwork to conquer each game. “We’re bringing Activate to Malaysia for the first time,” said Robin Lim, CEO of Kara Holdings. “Players in Kuala Lumpur will run, think fast, and win together. Every session feels like a workout and a party.”

Since its inception in Canada in 2019, Activate has gained popularity by combining physical activity with gaming. The venue uses RFID tracking to monitor player progress, allowing guests to level up, unlock achievements, and compare scores globally. Adam Schmidt, Co-Founder and CEO of Activate, remarked, “Activate brings a new kind of energy to the market. From the moment players step in, they’ll feel the pace, the challenge, and the rush of the game.”

Currently operating over 70 locations worldwide, Activate plans to open 30 more in 2026, with further expansion across Southeast Asia, including future sites in Singapore.


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